Congregate Connect ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website (cc.care) and those who receive our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request information
- Apply for employment
- Enroll in our services
- Communicate with us via phone, email, or in person
This may include your name, email address, phone number, mailing address, and any other information you choose to provide.
Information Collected Automatically
When you visit our website, we may automatically collect certain information including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information
Protected Health Information
For individuals receiving our services, we collect and maintain Protected Health Information (PHI) as required to provide quality care. This information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and California confidentiality laws.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Provide and coordinate disability services
- Process employment applications
- Improve our website and services
- Comply with legal obligations
- Communicate important updates about our services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Regional Centers and funding agencies as required for service coordination
- Healthcare providers involved in your care (with appropriate authorization)
- Service providers who assist our operations (under confidentiality agreements)
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- For service recipients: Access, amend, and receive an accounting of disclosures of your PHI
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). To learn more about your California privacy rights or to submit a request, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Congregate Connect
15745 Paramount Blvd
Paramount, CA 90723
Phone: (562) 955-3388
Email: [email protected]