Accessibility Statement

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

Navigation

• Consistent navigation structure across all pages
• Skip-to-content links for keyboard users
• Logical heading structure for screen reader navigation
• Descriptive link text that makes sense out of context

Visual Design

• Sufficient color contrast between text and backgrounds
• Text that can be resized up to 200% without loss of functionality
• No content that relies solely on color to convey information
• Responsive design that works on various screen sizes and devices

Images and Media

• Alternative text descriptions for meaningful images
• Decorative images marked appropriately to be ignored by screen readers
• Captions or transcripts provided for video content where available

Forms

• Clear labels associated with all form fields
• Error messages that identify specific issues and suggest corrections
• Form fields that can be navigated using keyboard only

Readability

• Clear, simple language appropriate for a general audience
• Adequate text size (minimum 20px body text) for readability
• Sufficient line spacing and paragraph breaks
• Content organized with clear headings and sections

Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies including:

• Screen readers (such as JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Browser Compatibility

Our website is designed to work with current versions of major web browsers including Chrome, Firefox, Safari, and Edge. We recommend using the most recent version of your preferred browser for the best experience.

Ongoing Efforts

We are continually working to improve the accessibility of our website. Our efforts include:

• Regular accessibility audits and testing
• Training staff on accessibility best practices
• Incorporating accessibility into our development process
• Reviewing and updating content for accessibility
• Monitoring and responding to user feedback

Known Limitations

While we strive for full accessibility, some content may have limitations:

• Some older PDF documents may not be fully accessible. We are working to remediate these documents. Please contact us if you need an accessible version of any document.
• Some third-party content or tools embedded on our site may not meet all accessibility standards.

Alternative Access

If you encounter any barriers to accessing our website or need information in an alternative format, we are here to help. We can provide:

• Information over the phone
• Documents in alternative formats (large print, plain text)
• Assistance completing online forms
• In-person assistance at our office

Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Congregate Connect
15745 Paramount Blvd
Paramount, CA 90723
Phone: (562) 955-3388
Email: [email protected]

When contacting us about accessibility issues, please include:

• The web page address (URL) where you encountered the issue
• A description of the problem
• The assistive technology you were using, if applicable
• Your contact information so we can follow up

We will respond to accessibility feedback within 5 business days and work to resolve issues as quickly as possible.

Compliance

This statement was prepared in January 2026. It will be reviewed and updated regularly to reflect our ongoing accessibility improvements and any changes to accessibility standards or requirements.